Customer Testimonials
Austin, was great he took the time to show me and take me on test drives in multiple vehicles to help me find the perfect vehicle for me and my family. We got a 2024 Ram 2500 Cummins Laramie and couldn’t be happier with the truck. The Sales strategy implemented by the Sales manager is a bit misleading as the truck was listed with a “Buy It Now Price” with over 10k in incentives yet when we went to finalize the deal we were told me didn’t qualify for all the incentives which would have brought the truck down to ...
If you’re looking for a new or used car, IPAC is the place to go. Austin helped me get into the Jeep I wanted quick and easy! Everyone there is kind and efficient and pros at what they do. I appreciate everyone there. Make sure to ask for Austin!
Three words… The Lord knew!!! I am truly thankful for not just my vehicle but the experience!!! Pabalo Rodriguez such a great young man. From his introduction, making sure we were comfortable to his honesty with knowledge to active listening. I drove home in my dream car and I thank The Lord for it all. God bless you young man. There are still AMAZING PEOPLE/ car dealerships in the world!!! The Lord knew!!! #BMW #Blessed #Miralces #Waiting
Sale was easy and the sales person was great Mr Austin
Excellent service, timely service, great customer service , every one friendly, clean department. Will come back for service
Austin H.did an awesome job meeting our needs in pricing
Austin H went above and beyond for my husband and I , ensuring we received the service we needed!
Great service. Very quick diagnosis and resolution
I love the professionalism of this crew! Great service!
Solomon was amazing, really went above and beyond to ensure my vehicle was fixed. One of many reasons why I will keep buying my cars from IPAC . Thank you Solomon .
Thank you for your help so nice and kind person
(Translated by Google) Very excellent, very kind with a lot of patience, above all to explain and above all very kind to assist (Original) Muy excelente muy amable con mucha paciencia sobre todo explicar y sobre todo muy amable para atender
great service wonderful communication skills helped me get in and out definitely recommend and will come back
Charles was very Professional and took care of my Jeep service request. 5 Stars
It was great experience. I got to the shop around 8:45 am. They took my truck and had it in and out within an hour.
Awesome!!
Joanthony, thank you for the great and quick service, plus the oil package you suggested 😀 Money saver.
Pablo was very knowledgeable and gave great customer service to my family and I. If youre in the market for a vehicle, i highly recommend going to go see Pablo Rodriguez at this dealership.
Great service! I was in and out super fast
Solomon was very professional and knowledgeable about explaining my concerns with my Pacifica. As senior citizen ,My sons are always concerned about my dealing with people who take advantage of the elderly. I felt very comfortable with the attention Solomon and Kim displayed with my auto's problems. Thank you for being so honest! 👍
Always Happy to go in and service my vehicle because they always give me the best service. I will not go anywhere else I feel very confortable with them. Thank you guys for everything
Mr.domingo was very professional and attended to my service immediately!! I took my vehicle for an oil change and they he took.care of me quickly and had my car done in no time ..thanks bother !
Fast, friendly, and knowledgeable.
Jose was a pleasure to work with. He took care of us.
Great service
Fast friendly service vehicles always done on time clean atmosphere. The shop is always clean organized and very friendly
Raymond was very helpful. He went out of his way and stayed after hours to ensure my family was happy with our purchase. Great customer service and professionalism. We love our car!
Harley was very professional and knowledgeable during my visit to test drive a wrangler. Definitely recommend this dealership!
Always have a great experience with your service department, quick and easy.
Excellent service
Great service!
Great quality & quick service
Great service was applied as always The technicians were very efficient and speedy
Solomon is great. He's been my service advisor for years, and I've always had a positive experience. Yesterday was nothing short of the same. I had a last-minute issue, and he was quick to action, got me in and out. He was clear and concise about what needed to be done and went above and beyond to help. The parts dept was friendly and helped out in the issue as well. I also want to shout out the service tech who so graciously stayed a few min late to get it done for me. I can't say ...
Solomon Harris help me from the start process when I pulled in. He kept me informed on my truck during the time they had it and let me know when it was ready. He provided top notch service
Have dealt IPAC for years, always great to come back to the professtionals who take care of your vehicle and you. Ed provided great customer service!
I had a great experience with Joanthony he help me when I when to get my oil change I was in and out.
Arturo was very helpful, patient, friendly, and professional. He went above and beyond to make this experience as convenient as possible
Really great experience! Chris M and Angel were able to find me the vehicle I was looking for. The manager Johnny and finance person Daniel, answered all my questions and helped me close the deal. Thank you team IPAC; love my truck!
From the time we walked in those doors and shook hands with Ray Reese it was a great service. He involved his manager, Daniel with the loan for us help us out in every way possible I would definitely recommend everyone and anyone that needs a vehicle to go and see Ray and IPAC, Ray is going to help you out. Ray will take care of you. Ray is very knowledgeable of what he selling. He knows what he’s talking about. He is your man
My wife and I went to Ingram park and were treated awesome. Made the process so easy and did not take long at all. I recommend you speak to Daniel Bob tyree forgive me if I spelled your name wrong Tyree keep up the good work all of you. Definitely make you feel like family much appreciated. Hopefully this earns me another detailed wash lol thank you all
The sales team and the man that helped us. We're very helpful knowledgeable and made everything happen for us to get a vehicle the same day we went in. A very excellent team
We had a good experience. Solomon was so vet helpful and communicated very well though out the whole process!
Well I first off want to commend Charles Kersch on his wonderful amazing customer service, he made me feel like I was important to him and not just a number , he always responded to my emails and answered all my questions he even checked in with me on the rental to see if I got that situated which was not his job to do so nor his problem I can not express how he has made this horrible long situation I was in as smooth and comfortable for me, second there was a small issue when I picked up the ...
I’ve experienced some good customer service over my lifetime. I’ve gone over to see Marco my sale rep and Wan in finance it was excellent service.
Very friendly, fast, top rated service.
Went in without an appointment, and was attended to like as if I had one. Quickly got my truck back after service and very happy. Nice job and people. Thanks
Great customer service from Joanthony my service Manager. Everyone at IPAC was very friendly that I encountered and they serviced my car in record time, but not at the expense of quality. Great place, I'll go back.
I had an excellent experience. Everyone has always been friendly and willing to answer all my question.
Very good service Thank you
Sean was extremely professional in helping us choose our third truck from IPAC at Ingram. He helped my husband get the truck he wanted.
Charles was awesome in his service with our truck. Go see him!! IPAC is great
Very courteous and friendly. My recall repair went perfect. Thank you
Larry G was wonderful! He was thorough in explanations, provided options, worked diligently to get me what I wanted, all with no pressure!! Juan, finance, was very helpful too. He explained everything so well. I felt very comfortable with both of these gentlemen. Thanks to Johnny & higher Mgr for their help too!!
I had an oil change, rotation of tires, had new batterie's for my key fob, and a state inspection. All service was done in just less than one hour. Fantastic.
Everything went well!!
Ruben Rivera is awesome and did a fantastic job on helping me purchase my new 2025 Ram Limited. Thanks Ruben and keep doing an awesome job.
Our agent was very helpful and patient. Thank you very much, Christopher
I want to thank Christopher, the salesman who helped me buy my car. He was really patient and made the process easy for me. He answered all my questions and made sure I was happy with my purchase. Christopher was friendly and made the whole experience fun. I would definitely recommend him to anyone looking to buy a car. He is really good at what he does and you won't be disappointed with his service.
Absolutely awesome service, I went to get the oil changed on my car and was expecting it to take a little while but to my surprise it only took less than 30 minutes to complete and the entire staff were so very helpful and professional, and to be honest I really don't like going to the dealership for service but they really changed my mind and relieved my fears of being taken advantage of. Thank you IPAC for a job well done!
Larry was amazing showed me everything what I wanted and helped me into the jeep I can go on adventures on with my kids I appreciate every he and the team has done if I can add more stars I would once again than you for everything!!!!!
Took my vehicle for maintenance. Went through the express lane without appointment. I was promptly attended to and my vehicle taken care of in a timely fashion. I continue to have a good experience With this dealership. I Continue to recommend.
Very professional salesman
Cullen was excellent…made a bad situation great & really went to bat for us with the deal we wanted. Happy with our purchase…
The process for my oil change was really simple and it took less time than I thought. Thank you Ingram Park Chrysler Jeep Dodge Ram.
Fast, friendly service. Joe Anthony ALWAYS does a great job! We appreciate being treated so well each time we have our truck serviced here.
(Translated by Google) Excellent service, the guy who helped us, Pablo Rodriguez, was very attentive, always looking for solutions! I would go back to them 100% (Original) Excelente servicio, el chico que nos atendió Pablo Rodriguez muy atento siempre buscando soluciones ! Volveria con ellos 100%
I recently had an issue with a bulb in my headlight that needed repair, and I was initially provided with a quote of $1400 for the service. My service advisor, Jo, empathized with the high cost of the repair and went above and beyond to find a more affordable alternative for me. Despite my insistence that I did not purchase an extended warranty, Jo persisted in checking all resources and discovered that the issue could be fixed under the extended warranty that I actually had. I am extremely grateful for Jo's dedication and commitment to finding a solution that saved ...
I had the pleasure of working with Arturo at IPAC Chrysler Jeep Dodge Ram and I couldn't be more impressed with his exceptional customer service. From the moment I walked in, Arturo greeted me with a warm smile and made me feel right at home. His kindness and approachability really stood out to me as he took the time to listen to my needs and preferences. Arturo went above and beyond to ensure that I made the right purchase, answering all my questions and providing valuable insights to help me make an informed decision. Throughout the entire process, Arturo'...
Always a great experience ALWAYS
The second I walked up the front steps I was greeted by Ruben. He is very welcoming and made sure my family and I were taken care of through out the entire process. It was a pleasure working with him and I would highly recommend him.
your was great fast and efecient.
Bryan was quick to help us find a vehicle a 2024 Jeep Gladiator and exceeded our expectations. He took us around the lot & informed us about other inventory. Cool guy, knowledgeable, not pushy. We felt comfortable didn’t feel pressured to buy. Overall great experience. Would definitely recommend to my family & friends!
Thank you to Jose and Bob. We were looking to trade in. When we arrived at the dealership, we didn't want to speak with anyone until we had a chance to browse around and see what they had. Jose was patient and took his time to show us what we were looking for. Overall, it was a great experience.
They go above and beyond for their service. I've been with them 6 years and have yet to say anything negative.
The service provide by Solomon was excellent. He made sure that we understood what service was needed. He made sure that evey item on the car that needed to be service was. Excellent servive will be back of my car ever need service again.
It was a very friendly atmosphere. Great service by our salesman Joe Leal to get us an amazing deal. We had little time to be in town and were anxious to get home everything was done a quick timely manner. They also offered us food and drinks!!!
Solomon from service has great customer service skills is very attentive, And make sure that your car is perfect for the road